http://www.pilotgroup.net/support/knowledge http://www.pilotgroup.net/support/knowledge/read.php?FID=28&TID=1140 Dear Love, Please specify your question. Thu, 11 Mar 2010 11:39:30 -0500 http://www.pilotgroup.net/support/knowledge/read.php?FID=28&TID=1140 can i see wu i can meet here Thu, 11 Mar 2010 04:35:14 -0500 http://www.pilotgroup.net/support/knowledge/read.php?FID=26&TID=1345 Doeas anyoine know how to make save flash work in Windows 7? I cannot make it save to the location I specify. Wed, 10 Mar 2010 17:52:43 -0500 http://www.pilotgroup.net/support/knowledge/read.php?FID=38&TID=246 Hello Geoffrey, The issue you are talking about are fixed, feel free to contact our Support Team for the fixed version. Now you can use ";" or "," as a delimiter, also the imported csv file may include or not headers. Wed, 10 Mar 2010 08:07:46 -0500 http://www.pilotgroup.net/support/knowledge/read.php?FID=38&TID=1325 Hello, These items are fixed, feel free to contact our Support Team for the fixed version. Wed, 10 Mar 2010 08:04:05 -0500 http://www.pilotgroup.net/support/knowledge/read.php?FID=51&TID=1270 Hello, Please contact Live Chat Operators for assistance. They will need to check your website and server environment as sometimes server specific settings do not allow to install the countries (for example, max execution time settings or max number of queries etc). Wed, 10 Mar 2010 05:46:45 -0500 http://www.pilotgroup.net/support/knowledge/read.php?FID=39&TID=1338 Hello, Live Chat operator probably meant next version release date which is going to be available at the end of match - beginning of April. As for the version with the fixes, it is currently available, just contact our Live Chat operators and ask them to generate a new link for the software source codes. Wed, 10 Mar 2010 04:39:37 -0500 http://www.pilotgroup.net/support/knowledge/read.php?FID=39&TID=1344 I was going to wait until the new version came out to see if this got fixed, but it dawned on me that this may be one of the things holding up the developers, so I thought I'd share it with everyone now. By the way, I'm not a PHP developer, just a guy motivated enough to figure how to fix this. I say this because I won't be able to answer any technical issues beyond what I'm writing here. First of all, this is only one possible fix to the bounce management problem. There may be others. In this case, a certificate issue is halting access to IMAP. Let's find out if you have the same problem. [B]Step 1.[/B] Run http://www.yourdomain.com/cron/cron_check_email.php from your browser. You should get the message "Can't open an IMAP stream to a mailbox! Can't read letters with lights on mailbox!" If you get a blank page, this solution can't help you. [B]Step 2.[/B] Assuming you got the IMAP stream message, let's find out what that message really means. Open \include\class.check_email.php and look for [CODE]echo$this->errors["connect"] = "Can't open an IMAP stream to a mailbox! Can't read letters with lights on mailbox!";[/CODE] Add the following line below it [CODE]print_r(imap_errors());[/CODE] [B]Step 3.[/B] Upload the file and run http://www.yourdomain.com/cron/cron_check_email.php again. This time you should get the original error plus additional information about some type of certificate error (certificate failure, mismatched certificate, etc.). If the word "certificate" doesn't show up, this solution can't help you. But at least the error should help point you in the right direction. [B]Step 4.[/B] Open \include\class.check_email.php back up and look for [CODE]$connection = '{' . $this->__server . ':'.$this->__port.'/'.$this->__protocol;[/CODE] Change the code to [CODE]$connection = '{' . $this->__server . ':'.$this->__port.'/'.$this->__protocol.'/novalidate-cert';[/CODE] Note: If your code is like mine, I've got this line listed twice (not sure why since they're exactly the same). If so, just change them both. [B]Step 5.[/B] Run http://www.yourdomain.com/cron/cron_check_email.php again. This time you should get a blank page (good sign). [B]Step 6.[/B] Test bounce management. Worked for me. Hope it works for you. Tue, 09 Mar 2010 21:46:46 -0500 http://www.pilotgroup.net/support/knowledge/read.php?FID=45&TID=942 Dear User, Thank you for your notice. Please let us know if you see "SMS payment" link under main buttons of payment on a payment page. Please check screenshot above. Also please refer to our Live Chat to solve the issue asap if there's any problem. Waiting for your prompt reply. Tue, 09 Mar 2010 15:03:35 -0500 http://www.pilotgroup.net/support/knowledge/read.php?FID=53&TID=1340 Hi, ok i understand but it's no more than 50 listings... 240$ is too much Tue, 09 Mar 2010 13:49:07 -0500 http://www.pilotgroup.net/support/knowledge/read.php?FID=53&TID=1343 Hello Guest, Thank you for the reply, but your solution not good completely: - with your solution the "Your listing" link doesn't change, so if you click on the link, it will shows the listing in the best position changeless. - you don't increase the position manually with the $num variable, because you can't know how many listings does the member has. Otherwise if you replace [CODE]array_multisort($arr["place"], SORT_NUMERIC, SORT_DESC, $arr["id"]);[/CODE] with this [CODE]array_multisort($arr["place"], SORT_NUMERIC, SORT_ASC, $arr["id"]);[/CODE] the "Your listings on the x position" will show the worst place correctly instead of the best place, but the link doesn't change with this. :( Any idea? Tue, 09 Mar 2010 12:00:34 -0500 http://www.pilotgroup.net/support/knowledge/read.php?FID=39&TID=1338 Bad news I'm afraid, have been told via live chat the next release won't be for another 1 or 2 weeks! :evil: Tue, 09 Mar 2010 11:35:08 -0500 http://www.pilotgroup.net/support/knowledge/read.php?FID=53&TID=1340 Hello, The cost provided depends on the workload. During these 3 years there were a lot of improvements in the script and changes in the database structure. Tue, 09 Mar 2010 06:16:12 -0500 http://www.pilotgroup.net/support/knowledge/read.php?FID=53&TID=1343 Hello Tom, To do that, you will need to find the line $data["place"] = $arr["place"][$i-1] in the function 'GetUserTopAd' and replace it with $num = X; $data["place"] = $arr["place"][$i-1]+$num; where X is the number that will increase the position value of the listing. Tue, 09 Mar 2010 04:28:32 -0500 http://www.pilotgroup.net/support/knowledge/read.php?FID=53&TID=1343 Hello, I need a little help: In the members area there are a few rows: "Your listing is on the 1 position Views 0 - today 1 - this month Lift up listing in search results?" I think it always shows the listing in the best position. I think it would be logical if it always shows the listing in the worst position, so the member would be more incentive to lift up this listing in search result. Could you help me what can I modify for this? /in the function GetUserTopAd() maybe :) / Thank you so much Mon, 08 Mar 2010 16:25:07 -0500 http://www.pilotgroup.net/support/knowledge/read.php?FID=45&TID=942 [B]PilotGroup.NET Manage[/B]: Help please I have the same problem. Mon, 08 Mar 2010 10:29:41 -0500 http://www.pilotgroup.net/support/knowledge/read.php?FID=33&TID=1341 Уважаемый Гость, Свяжитесь пожалуйста с нашей службой поддержки. Они смогут вам помочь. Sun, 07 Mar 2010 22:37:20 -0500 http://www.pilotgroup.net/support/knowledge/read.php?FID=45&TID=907 Dear Guest, Thank you for your question. Advanced search has it all: all questions you ask in registration forms are all there. We have both quick search & advanced search. Hope I have managed to help. Sun, 07 Mar 2010 22:32:33 -0500 http://www.pilotgroup.net/support/knowledge/read.php?FID=45&TID=907 Bom dia! Gostaria de saber se o sistema de busca pode ser modelado para se tornar uma busca avançada, com mais dados: cor de cabelo cor dos olhos peso altura etnia..... obrigado Sun, 07 Mar 2010 08:02:46 -0500 http://www.pilotgroup.net/support/knowledge/read.php?FID=39&TID=1338 Wow - this is really testing my patience. I asked for my money back and have been ignored. 2 times, the online chat has ended with a summary dismissal of, "I'm going off shift now" with no resolution to anything. I have spent days trying to get things to limp along and no one told me there was a new version coming out (I read about it here). Better be Tuesday and it better be good.... Sat, 06 Mar 2010 20:29:09 -0500 http://www.pilotgroup.net/support/knowledge/read.php?FID=53&TID=1340 Too much! i can understand if it's another script but it's same script but different version! Too much bro 799$ + 240$ + customization like 600$ Fri, 05 Mar 2010 17:12:25 -0500 http://www.pilotgroup.net/support/knowledge/read.php?FID=19&TID=1342 We have no use for the News link(s) and I'm trying to figure out where I can remove this link from all pages. Thank you in advance for your time and help! Fri, 05 Mar 2010 15:08:04 -0500 http://www.pilotgroup.net/support/knowledge/read.php?FID=39&TID=1338 Well, the answer to my question is NO! Live chat said the release will be on Tuesday 9th March. Fri, 05 Mar 2010 14:03:06 -0500 http://www.pilotgroup.net/support/knowledge/read.php?FID=33&TID=1341 Не добавляется третий язык(итальянский) в чем может быть проблема? Fri, 05 Mar 2010 06:57:56 -0500 http://www.pilotgroup.net/support/knowledge/read.php?FID=39&TID=1338 I'll ask the question: Is this new version being released today? Fri, 05 Mar 2010 05:37:49 -0500 http://www.pilotgroup.net/support/knowledge/read.php?FID=53&TID=1340 Hello, In order to keep your listings, they will need to be transferred from your old database into the database of the latest version. This will take about 6 hours of our Custom Dept work and will cost about $240 extra. Thu, 04 Mar 2010 11:26:54 -0500 http://www.pilotgroup.net/support/knowledge/read.php?FID=53&TID=1340 Hello, i need to buy this script but i have allready a database pgrealty 2007, how to keep all my listings and users on the new version? Thank you Thu, 04 Mar 2010 08:00:05 -0500 http://www.pilotgroup.net/support/knowledge/read.php?FID=38&TID=1339 I tried both the url and text method and the page is blank after a user subscribes and unsubscribes. also why is a company field included in my email and it doesn't appear anywhere in admin. please advise. M XMLA Wed, 03 Mar 2010 21:48:28 -0500 http://www.pilotgroup.net/support/knowledge/read.php?FID=39&TID=1338 Great, but... a very usefull implementation may be the double opti-in, in many countries is required in order to do email marketing. Thanks Wed, 03 Mar 2010 12:28:52 -0500 http://www.pilotgroup.net/support/knowledge/read.php?FID=39&TID=1338 Wow, I guess I am not crazy, after all. I really need the working version this week as you have indicated! Tue, 02 Mar 2010 19:58:39 -0500 http://www.pilotgroup.net/support/knowledge/read.php?FID=39&TID=1338 A couple of questions: will bug fixes include bounce managing? will "opened newsletter" in statistics be fixed ? Will it be possible to send to failed subscribers? (now there's a non working "send" button at the bottom of the list) Tue, 02 Mar 2010 09:56:45 -0500 http://www.pilotgroup.net/support/knowledge/read.php?FID=39&TID=1338 Great news, the first attempt of a new version was premature and full of bugs. :) Tue, 02 Mar 2010 08:54:07 -0500 http://www.pilotgroup.net/support/knowledge/read.php?FID=16&TID=990 Hello, The case is that different managers are responsible for different knowledgebase forums that's why it is preferable that you post your questions in an appropriate forum. In regards to your questions: - to change the size of the logo, changes should be applied in the database in the table 'logo_settings' - to send an email to all of your site members, you should make use of RM Newsletter Module. Since you own a license with All Modules, you should have it in your admin panel under the section 'Modules management' > 'Newsletter'. You should create a newsletter - a message that will be sent to your site members in the section 'Newsletter'. While creating a newsletter, you will be able to choose its recipients which are segmented into groups available on your website. Hope this helps. If you have more questions, feel free to post them in PG Roommate Finder Solution section or contact our Live Chat operators for assistance. Tue, 02 Mar 2010 04:05:07 -0500 http://www.pilotgroup.net/support/knowledge/read.php?FID=39&TID=1338 Excellent, I'm looking forward to trying this new version out. Tue, 02 Mar 2010 02:43:23 -0500 http://www.pilotgroup.net/support/knowledge/read.php?FID=39&TID=1338 Hello, We've decided to include some extra features with the fixed version, it will be available by the end of the week. New features will include - segmenting subscribers into target lists, - multiple smtp servers for sending newsletters, - possibility to enable subscribers congratulation on their birthday, - while adding a newsletter to a schedule it is now possible to enter time for sending a newsletter, not just date - possibility to change date format using script's interface - now it is possible to import newsletters without headers - if there is an issue with an email address during sending newsletters, this will not stop the sending process - other bug fixes. Tue, 02 Mar 2010 01:29:10 -0500 http://www.pilotgroup.net/support/knowledge/read.php?FID=18&TID=537 Dear Guest, Thank you for your question. Yes Manual payments are available now. To set it up please go to Admin mode>Billing>Payment settings> Select and Activate Payment System: Click "Offline Payment" link to add information about manual payments for your users. Save. Then you'll be able to see offline payments of your users in Admin mode>Billing>Manual approve. Hope I have managed to help. Mon, 01 Mar 2010 17:32:29 -0500 http://www.pilotgroup.net/support/knowledge/read.php?FID=39&TID=1338 When will the new (bug fixed) version of the Newsletter Solution be available for download? Mon, 01 Mar 2010 13:54:27 -0500 http://www.pilotgroup.net/support/knowledge/read.php?FID=53&TID=1337 Thank you, It' working. Mon, 01 Mar 2010 08:35:03 -0500 http://www.pilotgroup.net/support/knowledge/read.php?FID=53&TID=1337 Hello Tomc, Thanks for your notification. To fix this, you will need to run the following SQL query on your server: DELETE FROM re_group_module WHERE id_group = 2 AND id_module = 9; You can also enter our Live Chat and have our Support Team fix this for you. Hope this helps. Mon, 01 Mar 2010 03:13:37 -0500 http://www.pilotgroup.net/support/knowledge/read.php?FID=53&TID=1337 Hello, There is a bug with agents.php, because if you are not log in the agents.php appear instead of "You have insufficient permissions" page. It's especially abuser when you click the accept/decline link which is in the "Company‘s notification informing that a member wants to become their agent" mail, because the appearing page say: "There are no offers" Please inform me what can i change the source code. Anyway I sent a ticket two weeks ago and another one a few days ago, but no answer. Why? Don't you check these requests? Sun, 28 Feb 2010 12:09:25 -0500 http://www.pilotgroup.net/support/knowledge/read.php?FID=18&TID=537 Hello Manual Payment Settings now is available ? I can't see on adminwebsite. THX Sat, 27 Feb 2010 09:56:44 -0500 http://www.pilotgroup.net/support/knowledge/read.php?FID=16&TID=990 :evil: Why not just answer the question? How do you resize the logo???!! Sat, 27 Feb 2010 08:32:11 -0500 http://www.pilotgroup.net/support/knowledge/read.php?FID=53&TID=1324 I have same problem with 'Comparison list' and problem with search form, it's just not working! Sat, 27 Feb 2010 04:05:50 -0500 http://www.pilotgroup.net/support/knowledge/read.php?FID=39&TID=733 Where would I find out how to resolve url redirection in the newest version of newsletter? M XMLA Fri, 26 Feb 2010 20:16:48 -0500 http://www.pilotgroup.net/support/knowledge/read.php?FID=38&TID=1335 Hello Jaime, You can use any SMTP server to send newsletters, there is a special section inside PG Newsletter Software to manage smtp server settings which is used for sending newsletters. To avoid being blacklisted, you shouldn't send spam but send newsletters only to those recipients that agreed to receive your newsletters, that is confirmed opt-in subscribers. Fri, 26 Feb 2010 03:42:08 -0500 http://www.pilotgroup.net/support/knowledge/read.php?FID=39&TID=1336 Hello Jaime, Thanks for your question. In order to make our PG Newsletter Software in the way you described, it will be necssary to customize the product. Please contact our Custom Team to get a quote for the changes you require. Hope this helps. Fri, 26 Feb 2010 03:36:40 -0500 http://www.pilotgroup.net/support/knowledge/read.php?FID=16&TID=1334 Dear Glenn, Thank you for your feedback. The news section is not multi-language for now. There's a way out though. You can use RSS feeds to get news to your site. So, just get RSS feeds for various languages. Make sure they are in UTF-8 format. The only trouble is that they will be shown for everyone. So it's a good suggestion to make this section multi-language (both for news and RSS feeds). Thank you. I have added your idea to our development team list. We'll discuss its implementation for the next version. Hope we have managed to help. Thu, 25 Feb 2010 23:14:22 -0500 http://www.pilotgroup.net/support/knowledge/read.php?FID=39&TID=1336 Hello.. I cannot test this in the demo application so I ask this question here. This is the scenario. I want to have a newsletter service installed on my own web server. It will serve customers that need to send newsletters. Newsletter will be managed by me, also opt-in lists and all that concerns sending. The only feature my customers could see will be all the reports (sending reports and other statistics such as how many users have opened the mails). Is there a way to allow only a customer to see its own statistics without seeing the statistics of other customer? Would your software allow such a scenario? Thanks Jaime Thu, 25 Feb 2010 09:03:50 -0500 http://www.pilotgroup.net/support/knowledge/read.php?FID=38&TID=1335 Hello... If I install your web application in my server, can I use a SMTP server provided by you in order to send newsletters? or... how can I avoid the mail to be treated as spam and blacklisted the SMTP server? Thanks Jaime Thu, 25 Feb 2010 08:49:24 -0500 http://www.pilotgroup.net/support/knowledge/read.php?FID=16&TID=1334 What i like about the PG Dating PRO is the way the site is working in multiple languages. So i am rather confused that the news section cant be controlled with different languages. Is there a workaround for this? /Glenn Thu, 25 Feb 2010 02:27:14 -0500