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Helpdesk

Before you start, please check the system requirements for the product.

1. Upload files to your FTP server using any FTP software which you have installed on your computer. (Here are tutorials on the use of sev­eral popular FTP clients: http://phelp.secureserver.net/index.html).
2. Create empty MySQL database and add a user to this database. Database user should have all permissions (777) because our script will use this user’s parameters to populate the database with needed tables and data.

Note: To be on the safe side, it’s advised to make a backup of the whole database at least once a month. Please don’t forget to do it.
Note 2: If the script by some unknown reason was not able to create MySQL database at the very end of installation process, please create a database using .sql file in /install folder

3. Give CHMOD 777 to the folder where the script is located, and to the following folders:

/config.php

/image

/image/couples

/image/gifts

/image/ladies

/image/men

/image/news

/image/services

/image/tours

/info

/templates_c (if you don’t have this folder, please create it in the script root).

Note: Permissions 777 (rwxrwxrwx) – you can do that by right clicking on the script file or directory in your FTP client soware dialog box and choosing CHMOD or Set File Aributes.

Note 2: Somemes you will have to give CHMOD 777 to public_html directory and this is definitely forbidden by most of hosting compa­nies. You shouldn’t be worried about it because you can simply give CHMOD 777 for the period of installation and right after installation you can return to the original permissions level.

Note 3: If you use Windows server, then you should either give all rights to Internet Guest account yourself to the above-menoned folder or ask your hosting company to do it.

4. Go to hp://www.yourdomain.com/install/ (where www.yourdo­main.com is your site name).
5. Install the script (info will be inserted by installation script and you are just to check it out and correct if something is wrong).

Special cases

1. After installaon you can face the following situation: After you enter www.yoursite.com in your browser(in case if script is installed in your site root) you can see a blank page. Please don’t be afraid, the possible matter is that server settings may be wrong. Just try to enter www.yourdomain.com/index.php and you will see your site.

2. The original installer of Matchmaking solution did it under a directory – url/matchmaking. We would like to change the name of the directory or move the entire site to the route. How can we do that?

Answer: Please, go to the root of the software and find config.php file. It writes the software directory while installation. For example:
$config[“site_root”] = “/matchmaking”;
$config[“server”] = “http://localhost;
$config[“site_path”] = “/home/localhost/www”;

If you change software directory to server root, leave “site_root” empty:
$config[“site_root”] = “”;